FAQ
Do you have questions?
We have answers!
Q: What is the turnaround time for custom race bibs?
A: Our standard turnaround time is 15 business days from the time the order is placed to when it is received. Rush printing is available — just let us know your deadline and we’ll work with you to meet it.
Q: What if the date I need my bibs in-hand is grayed out on the calendar and can't be clicked?
A: This just means your turnaround time is considered a rush order for us. Please shoot us an email at sales@boulderbibs.com so we can talk through your order and get a timeline set that works for you.
Q: Can each bib have a unique number or participant name?
A: Yes! We specialize in variable data printing, which means each bib can feature a unique number, name, age, wave, or any custom field you provide. Learn more about Boulder Bibs' customization options.
Q: Can I get bibs without bib numbers? How do I let you know when placing my order?
A: That’s no big deal! Just let us know in the Bib Series field by typing “no numbers” or let us know in the field for design directions within the cart.
Q: What do I do if I need a bib series printed that skips some numbers or is abnormal?
A: You can send us the different bib series ranges in the field for design directions within the cart (i.e., 1-75, 101-200, and 351-400) or you can send us an excel file with a row for each bib number you need printed. In the bib series field on the item page, you can leave it blank or type “various”.
Q: Can I include sponsor logos, QR codes, or barcodes on the bibs?
A: Absolutely. We offer full-color printing and can place sponsor logos, QR codes, barcodes, or any other artwork you’d like. We also provide layout templates to make it easy.
Q: What’s the minimum order requirement?
A: Our minimum order total is $50, which means you can order as few as ~200 bibs depending on size and material. Some products may have smaller minimums—see individual product details for specifics. We’re happy to support events of all sizes, from small fun runs to major marathons.
Q: Can I supply my own artwork?
A: Yes, we are more than happy to use art you already have! You must submit a vector file (pdf, eps, or ai) in CMYK format. Please size your artwork to include a 1/4" bleed all the way around. All text must be converted to outlines and any linked files should be embedded before uploading your files. If you'd like to download any of our bib templates, they can be located here. If you have questions about these requirements please get in contact with us via phone or email.
Q: What kind of file should I upload for my bib design?
A: We recommend vector files in AI, PDF, or EPS format. Make sure fonts are outlined and artwork is set to CMYK. You can also send us high-resolution PNG or JPG files, and we’ll help you adjust them if needed.
Q: What are the differences between your material types?
A: See our detailed guide with photographs and comparisons of our race bib material types to help you pick the best one for your events!
Q: When will I receive my first bib proofs?
A: Proof priority is based on the event shipping date. If you're in peak season (spring/fall), proofing may take a bit longer—just reach out if you're concerned! If you think you should have received your bib proofs by now but haven't, check your junk folder first then email us at sales@boulderbibs.com.
Q: Does Boulder Bibs offer custom bib sizes or other bib sizes not shown on this site?
A: Yes! If none of our listed sizes fit your event, we can print custom-sized bibs for your specific layout or sponsor needs. Just email us with the dimensions and we’ll get back to you with options and pricing. Please send an email to sales@boulderbibs.com to inquire about a custom bib size. Additional charges may apply depending on your requirements.
Q: What is a spindle hole?
A: A spindle hole is an optional extra drill hole, typically used for gear check, manual timing, or hanging bibs on a spike at packet pickup. You can order it by checking the "Add a spindle hole" checkbox on the bib product page.
Q: How do I reach Boulder Bibs?
A: Contact us via phone at 303-532-2655 or via email at sales@boulderbibs.com.